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Stowell House

52 Blenheim Drive, Chilwell, Nottingham, NG9 5ES
Tel: 0115 922 6032

Harold House

11 Vernon Avenue, Beeston, Nottingham, NG9 2NS
Tel: 0115 922 6577

When Death Occurs

When a death occurs (whether expected or sudden) the feeling of shock and confusion can be overwhelming. Our telephones are answered 24 hours a day to advise and guide you through the early stages of bereavement.

Below is a brief guide as to the procedures to follow when death occurs.

For personal guidance at this time, please do not hesitate to contact u on: 0115 922 6577

If the death occurs at home

When the death occurs at home, your first call should be to the GP, who will confirm the death and issue you with a medical certificate. You can then make arrangements with the funeral director of your choice to take the deceased to their chapel of rest. Irrespective of the time of the day, our aim is to attend within the hour.

If it is an unexpected or sudden death, the GP may contact the coroner which may result in the deceased being taken to the coroner’s mortuary for further investigation as to the cause of death.

A death in a rest home

Where the death occurs in a rest home, the staff of the home will contact us on your behalf to transfer the deceased to our chapel of rest. It would be advisable to instruct the home as to your choice of funeral director, which they will keep on file to will avoid any unnecessary confusion.

If a death occurs in hospital

Depending on whether the deceased is to be buried or cremated, in most hospitals it is not possible for us to move the deceased to our chapel of rest until the hospital doctors have completed the necessary paperwork, and in some cases, until the death has been registered.

Registering the death

Unfortunately registering the death is something that the funeral director cannot do for you. In most cases this will have to be done by the next of kin or close relative, who should register the death at the registrars within the area where the death occurred.

If the death occurs at home or in a rest home then the medical certificate that is required to register the death will be given to the relatives, by the GP of the deceased. When the death occurs in hospital and the cause of death is quite clear, the certificate will be available from the hospital. Should you have any queries or worries with regards to the paperwork and where to obtain it, please call us and we will guide you through the procedure step by step.

The funeral arrangements

When a death has occurred there could sometimes be a delay with regards to the medical certificate and registering the death. This does not mean that you cannot contact us to make preliminary arrangements. We can take the details from you, understating the deceased’s wishes as soon as the registration has taken place and the paperwork obtained. We can then arrange a suitable day and time for the funeral to take place.


Beeston Branch

Harold House

11 Vernon Avenue, Beeston, Nottingham, NG9 2NS

Tel: 0115 922 6577

Chilwell Branch

Stowell House

52 Blenheim Drive, Chilwell, Nottingham, NG9 5ES

Tel: 0115 922 6032

"Hello I am the manager of the Ryland Residential Home and I have attended Three funerals of my service users in the last Two years, One of which, I had to arrange and can I say that the service from start to end was EXEMPLARY! Well done to a fantastic professional team! I would recommend Julie Wessons funeral service to anyone as it was very 'person centred' arranged with empathy, style and grace! KEEP UP THE GOOD WORK!!! Regards Mandy Wilkinson"


"Amy & Louise, Thank you for everything you did for me, the books were great, thanks. The flowers were beautiful and thanks for being there for me. Love Claire xxxxx"


"Would like to thank Julie, Richard and staff for looking after my dad and for helping my family at such a devastating time for us. You were professional, compassionate and patient and for that I will be eternally grateful."

Helen Page

"To you all, especially Amy. Thank you for making my Dad's funeral go so well. "

Jane Grocock and Family

"To Amy, Laurence and colleagues, My we take this opportunity to express our sincere gratitude to each of you who took so much care and attention to detail in all that you under took in preparation to our dearly loved father before he was laid to rest. The way you orchestrated our fathers funeral on such a sad day for our family eased some of the pain and suffering we were going through. Thank you seems a small expression of gratitude but we want to know each of you touched our hearts. ..."

Janet and Les Kirk


For a 24 hour caring and professional service in your hour of need please telephone 0115 922 6577
where your calls will be answered personally.